Your DREAM CAREER awaits
CRM
OD-JOB-0211
Salary
25,000 - 30,000 THB
25,000 - 30,000 THB
Location
Thailand
Thailand
Job Type
Permanent
Permanent
Experience Required
1 - 3 years
1 - 3 years
Job Function
Marketing / Publics Relations
Marketing / Publics Relations
Industry
Motor Vehicles
Motor Vehicles
Job Description
Coordinate customer-related arrangements to ensure a smooth and premium customer experience.
Arrange catering, refreshments, and other requirements for vehicle handover and customer activities.
Maintain and monitor important customer information and occasions, such as birthdays, New Year, and other special events.
Coordinate gifts, greetings, and special arrangements for customers on important occasions.
Liaise and negotiate with external vendors and service providers, such as catering companies, restaurants, messenger services, and other suppliers.
Coordinate with internal departments and external parties to ensure customer requests and arrangements are completed accurately and on time.
Support customer relationship activities and provide assistance to maintain a high standard of customer service.
Handle related documentation, vendor coordination, and administrative tasks as assigned.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Hospitality, Communication, or a related field.
- 1–2 years of experience in CRM, Customer Relations, Customer Service, Customer Experience, Sales Support, or a related field.
- Good communication and coordination skills.
- Service-minded with strong attention to detail and a professional manner.
- Able to communicate in English.
- Experience in luxury brands, automotive, hospitality, or premium customer service would be an advantage.
